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Are you utilizing the right KPIs to know and predict business performance? Set your leaders up for success with advanced analytics to understand staffing, costs, application usage, sales, employee engagement, cases, and more. Workforce KPIs that can be tailored to each cog of the business builds an operational machine that stays ahead of market needs.
Unlock work patterns and trends to evaluate performance and compare results for present and future operational success. For customer facing business units like sales or customer service, Sapience Vue integrates to most systems providing richer analysis combining output data with activities that support getting the job done.
Connect seamlessly with desktops and laptops, to automatically collect effort data and workplace information. Automate tasks, workflows and alerts to save time, ensure accuracy, and drive efficiency.
Integrate metrics from business applications like Salesforce, Microsoft Office 365, Microsoft Azure with Sapience Vue. Link work activity to actual outcomes informing the ROI of your technology stack.
Operational leaders require access to the right data to inform confident organizational, workforce, and cost savings decisions. Aggregate data from disparate systems and use both standard reports to immediately impact strategy and highly interactive and customizable reports for deeper long-term insights.
WASHINGTON, DC and PLANO, Texas – April 19, 2002 – Brightfield, the world’s most trusted Extended Workforce guided buying platform, and Sapience Analytics, a global leader in workforce analytics, insights and decision support announced their strategic partnership today. Together, the companies will modernize contingent workforce effectiveness, productivity, and spend management using innovative and robust analytics and insights. […]
There are various reasons an organization leverages a contingent workforce to help meet its needs. In today’s business climate, organizations are increasingly reliant on contingent workers to tackle big projects, meet tight deadlines, backfill resignations, or temporarily scale their in-house staff. If you are making the investment, how do you ensure you are receiving value? […]
PLANO, Texas – Jan. 13, 2022 – Sapience Analytics, a market leader in knowledge workforce management, today announced a partnership with HCL Technologies (HCL), a leading global technology company, to develop and distribute technologies to support employee productivity improvement. Under the terms of the partnership, HCL will enhance and resell Sapience’s knowledge workforce management solution, which has been used by more than 90 companies across the globe.
Calling all leaders to reassess workforce KPIs in this remote work world. Working professionals are reconsidering how they work, where they work, and why. More specifically, professionals are reevaluating their life priorities and career aspirations with many people leaving their job, commonly known as “The Great Resignation.” According to a Gallup COVID-19 survey, 45% of […]
Like most business leaders, you probably have a firm set of beliefs regarding optimizing workplace efficiency. However, everyone’s opinions on the topic vary. In the post pandemic era, employees have some expectations regarding the workplace environment they will experience. Unfortunately, there is often a major disparity between individual expectations and reality, which can cause friction […]
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