The beginning of a new year is the perfect time to reflect on the experiences that shaped the past twelve months, and the opportunities that will define your business’s future. It is a time to acknowledge challenges, achievements, and all the moments of growth in between.

Consider asking yourself and your team: what were the year’s highlights? What worked well? What could be improved? Reflect on more than the past—make improvements based on what you have learned. Because the dawn of a new year is more than a symbolic change; it’s a crucial time to get things right.

A cutting-edge workforce visibility solution can help. In the wake of a volatile economic climate and the midst of transformational workforce changes, obtaining greater workforce visibility is vital to an enterprise business’s ability to improve decision-making, reduce costs, and maximize success.  

The capabilities across the workforce visibility solution providers are numerous. To start the year off right, below are five key expectations you should have for any platform designed to provide data intelligence to help shape capacity management, retention, health and wellness, and other workforce decisions impacting your bottom line.

Your workforce visibility solution should enable you to:

1. 1. Leverage dependable data to make smarter, more strategic decisions.

Data has quickly become an invaluable asset for businesses. Thus, dependability of data is critical for making informed decisions, conducting accurate analysis, and building trust in the information used.

With a little scrutiny, data analytics can validate your hunches and tell a compelling story using insights from advance reporting, data visualizations, and interactive dashboards. By leveraging unbiased, near real-time data, you can quickly identify gaps in current strategies and implement what’s missing to course correct as needed.

2. 2. Embrace automation with seamless, powerful, cost-effective technology.

Today’s modern business landscape is ripe with new and old technologies promising to increase visibility around your people and improve operational processes. Your solution should integrate seamlessly into your existing environment to aggregate data from different sources and deliver insights pertaining to your enterprise’s employees and external labor.

3. 3. Respect your workforce by taking a secure, privacy-first approach.

People are the most important asset in your organization. A workplace visibility solution should strike a balance between gaining visibility into work data and respecting an individual’s privacy. A workplace analytics tool that erodes trust and violates privacy can make people feel vulnerable and impede their ability to get their job done. Therefore, it’s crucial to make sure data is captured and used in a way that is private, secure, and to the benefit of everyone.

4. 4. Obtain the knowledge, experience, and expertise you need.

The journey to gaining value through workforce visibility can be complex. A proven provider won’t set you on that path alone. Make sure you are working with a seasoned, collaborative support team to maximize the value of your workplace data.

Post deployment, you should expect to be led through a thorough onboarding process and provided with training materials and thought leadership to help you establish the right strategy for all stakeholders on your journey to improvement.

5. 5. Provide your organization with tangible ROI.

Workforce visibility should directly influence your bottom-line through:

• Automated data collection
• Integration with other systems and applications
• Actionable insights
• Interactive visualizations

You can transform your business and influence various aspects of organizational efficiency and profitability, including productivity improvements, resource optimization, strategic decision-making, talent retention and development, compliance, and risk mitigation. Specifically, with your contingent workforce, you could save millions by flagging and preventing overbilling with the help of your workforce visibility tool.

Let 2024 be the year you make a resolution to fine-tune your vision and gain a crystal-clear understanding of your business by harnessing the power of data intelligence via workforce analytics. The right workforce visibility platform will enable you to unlock cost-savings opportunities and improve your decision-making to maximize growth.

Here’s to a new year filled with boundless possibilities and unparalleled achievements!

To find out how we can help your business get the workforce analytics it needs to advance, request a demo. 

Sapience Analytics Team