Case Studies

Read our business-changing real stories

Outsourcing Governance
Case Study

Outsourcing Governance

A global financial service company saved $10M

Case Study

Improvised SLA for BPO

A leading BPO has enhanced productivity by 30%

Case Study

Improved Productivity for KPO

KPO gained 40% work output. Improved workload distribution and engagement for an international KPO

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Mortgage Organization

Enhanced capacity utilization of a leading Mortgage organization

Case Study

Transformed Customer Service

Global IT firm transformed customer service and improved productivity by 30%

Case Study

Sprint Retrospectives

Improved productivity by using Sapience data for sprint retrospectives