External Workforce Intelligence

Create efficiency in your external workforce — and identify savings opportunities of 30% or more on your spend along the way.

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Optimize External Labor Spend

Sapience’s SaaS platform is ideally suited for companies that want to get more from their external workforce. Using industry-leading analytics tools, Sapience can identify areas where your company’s external labor hours-billed and actual hours worked are misaligned  and give you the data you need to make more informed decisions about resources, supplier optimization, capacity adjustments and even software license allocations.

Work With Your Data — And Applications

Data insight into your external workforce allows you to better integrate workforce planning capabilities, effectively predict labor opportunities for long-term growth, execute vendor optimization projects based on automated, unbiased productivity and efficiency data and ultimately align resources more effectively.

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Valuable Insights

SapienceIQ provides unparalleled visibility into how work gets done across all workforce types globally —direct, contingent, onsite, remote, and hybrid. The privacy by design platform delivers real-time insights into labor efficiency, capacity utilization, and productivity alignment. It also provides contingent workforce verification, in the form of the first ever validation layer to confirm vendor invoiced hours and actual time worked.

AI Telemetry

AI is not simply another enterprise technology—it is a structural reset of how human labor is organized, measured, and applied.  SapienceIQ quantifies the human work freed by AI, aligns workforce resources to new demand realities, and ensures that the benefits of AI are both visible and actionable. SapienceIQ also plays a pivotal role in preparing organizations for AI-driven transformation, helping leaders track adoption patterns, and validate safe-use practices.

 

Capacity Tracking

Establishes objective metrics for how work is performed across roles, functions, and geographies—replacing assumptions and anecdotes with data-driven clarity. Distinguishes time spent on value-creating work versus administrative drag, helping leaders rebalance workloads, automate low-value tasks, reduce burnout, and make smarter staffing decisions.

 

Board-Ready KPIs

SapienceIQ translates digital work signals into actionable insights, empowering organizations to align workforce resources, optimize labor costs, improve performance management at scale, and quantify AI-driven efficiencies. Provides repeatable, auditable metrics on workforce allocation, productivity, and ROI—allowing leaders to discuss performance with the same rigor as financial results.

 

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