How Workforce Analytics Improves Company Productivity

From the Desk of Sapience Chief Executive Officer, Brad Killinger
Workforce productivity is something all enterprises strive to maximize and yet it’s one of the more difficult performance categories for company leaders to accurately measure and validate. As corporate workforces become more distributed, matrixed and virtual, confidently understanding employee productivity remains elusive.
At Sapience Analytics, we are helping many F500 enterprises to make more informed decisions based on actual work data. Our platform is designed to help companies visualize their workforce performance like never before by delivering unbiased and real-time insights into employee, department, business unit and even geographic level productivity. These insights enable your C-suite, People Analytics, Human Resources, business unit leaders and department managers to more effectively manage an ever- growing complex workforce.
Our Sapience SaaS platform is built for today’s enterprises with a secure, privacy-first architecture, highly efficient data management, proprietary data generation capabilities and an inbuilt intelligent BI and analytics platform that allows you to see your productivity data your way. Whether you’re in the C-suite or a business unit leader overseeing a mission-critical department, Sapience gives you the data and analytics you need to make informed, impactful decisions that increase your company’s overall productivity and optimizes your workforce.
My belief is that a modern enterprise will not be able to be competitive without investing in advanced workforce analytics. This means partnering with a company that can both perform data generation in your environment while also delivering world-class insights and actionable analytics. We are seeing many of our clients drive incredible productivity breakthroughs in the following areas.
Uncovering hidden capacity
Having the analytics on your workforce’s efficiency at your fingertips eliminates guesswork by providing decision-makers access to unbiased, data-backed insights that enable fair and impactful performance benchmarks.
It fosters a collaborative, performance-based work environment focused on continuous improvement and mutual success, and uncovers hidden capacities that you can quickly tap into to increase productivity without adding resources.
Productivity by location
Is your workforce distributed over various locations, possibly even spanning multiple countries? The Sapience platform is deployed around the world.
Sapience solutions are particularly valued by information technology leaders, human resources, people analytics, finance, procurement, vendor management, service delivery and shared services. With Sapience workforce analytics data you quickly see which locations, departments, divisions and vendors are most productive and which have available capacity. This data allows you to make knowledgeable decisions.
Activity breakdown metrics
Do you currently capture detailed metrics of employee-level time spent in various tasks? Sapience data will reveal new and deeper insights into your workforce’s performance based on core vs. non-core work activities. Visualize capacity detail across teams, roles, locations and departments so you can make proactive adjustments and ensure projects stay on track and productivity remains high.
Focus vs. distraction analysis
Sapience reporting identifies how distracted your employees might be throughout the day by capturing time spent in meetings, collaboration applications, communications tools and productivity applications. Armed with that data, managers can coach team members toward more effective focused work. Function leaders can compare productivity across managers and teams.
Improved employee experience
Sapience’s platform helps employees visualize their own work effort and showcase to leadership their contributions to the organization. Help your best employees highlight their talents and efforts and maintain that important work-life balance for long-term satisfaction.
Creating transformative ROI for your enterprise
Boost your bottom line by accessing deeper insights into workforce performance and capacity to know where you can reduce unnecessary spending and optimize budgets. Identify cost-saving opportunities with in-depth analysis into categories such as office vs. remote productivity, time worked compared to non-working activities, and view software utilization levels to identify mis-used or unused licenses.
Sapience helps uncover automation opportunities, implement process improvements, and leverage verified external labor data to highlight discrepancies in time-worked vs. time-billed. With Sapience’s platform, rapid optimization on contingent labor costs often generates savings opportunities greater than 30% of total external labor billing in less than 90 days.
Summary
Improving productivity is paramount to any organization. As an executive, it’s critical to make decisions with accurate data, derived from your company’s metrics, and analyzed with objectively accurate and actional information. With improved productivity, companies can rest assured that resources are being used effectively to support the enterprise’s goals and overall performance.
Request a free custom demo to see for yourself how Sapience can help increase your company’s productivity and maximize profit opportunities with the leading enterprise solution in workforce analytics.