Website Privacy Policy
Sapience Analytics maintains the following privacy policy. This privacy policy will explain how our organization uses personal data collected from the users of the Sapience Platform.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
As a rule, Sapience Analytics does not collect personally identifiable information (PII) about you when you visit our websites, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving Sapience Analytics permission to use the information for a specific, stated purpose. If you choose to provide us with PII through such methods as completing a web form, we will use that information to help us provide you with the information or service you have requested. The information we may receive from you varies based on what you do when visiting our site. We only share the PII you give us with another agency if your inquiry relates to that agency, or as otherwise required by law. We never create individual profiles or give your PII to any private organizations.
How do we collect your data?
Sapience only collects browser-based information such as cookies, or entity tags while browsing the main Sapience Analytics website (https://www.sapienceanalytics.com) and its links.
How will we use your data?
You directly provide Sapience Analytics with the data we collect within web forms. While browsing the main Sapience Analytics website (https://www.sapienceanalytics.com) and its links, certain information about your visit can be collected. We automatically collect the following types of information about your visit:
- Domain from which you access the internet
- IP address (an IP address is a number that is automatically assigned to a computer when surfing the internet)
- Date and time of your visit
- Content you visited or downloaded
How do we store your data?
Sapience stores data you provide from browsing the Sapience website (https://sapienceanalytics.com) and its links securely:
- Sapience uses encryption to keep your data private while in transit and at rest
- Sapience regularly reviews its information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems
- Sapience restricts access to personal information to Sapience employees, contractors, and third parties who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations
Marketing
Sapience Analytics does not conduct targeted advertising and does not share collected data with other third parties.
What are your data protection rights?
Sapience Analytics would like to make sure that you are fully aware of all your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request that Sapience Analytics erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Sapience Analytics restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Sapience Analytics’ the processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Sapience Analytics transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one calendar month to respond to you. If you would like to exercise any of these rights, please contact us at https://sapienceanalytics.com/contact-us/.
Sharing Personal Data with Third Parties
Sapience may share Personal Data with affiliates, as well as with Sapience’s service providers, who process Personal Data on Sapience’s behalf, and who agree to use the Personal Data only to assist Sapience in providing the Sapience Platform or as required by law. Sapience third parties provide:
- Cloud hosting, data consolidation and streaming
- Authentication as a Service
Some of these third parties may be located outside of the European Union, the European Economic Area (EEA), or Switzerland. However, before transferring your Personal Data to these third parties, Sapience will require the third party to maintain at least the same level of privacy and security for your Personal Data as Sapience. Sapience remains liable for the protection of your Personal Data within the scope of Sapience’s DPF certification.
Lawful Requests from Public Authorities
If a lawful request is made by a public authority, Sapience Analytics may disclose Personal Data to meet national security or law enforcement requirements. This includes Sapience Analytics being subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
Privacy Complaints and Dispute Resolution
If a privacy complaint or dispute relating to Personal Data received by Sapience Analytics Corporation in reliance on the Data Privacy Framework (or any of its predecessors) cannot be resolved through our internal processes, we have agreed to participate in the VeraSafe Data Privacy Framework Dispute Resolution Procedure. Subject to the terms of the VeraSafe Data Privacy Framework Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe and participate in the VeraSafe Data Privacy Framework Dispute Resolution Procedure, please submit the required information here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/.
Binding Arbitration
If your dispute or complaint related to your Personal Data that we received in reliance on the Data Privacy Framework cannot be resolved by us, nor through the dispute resolution mechanism mentioned above, you may have the right to require that we enter into binding arbitration with you under the Data Privacy Framework “Recourse, Enforcement and Liability” Principle and Annex I of the Data Privacy Framework.
Affirmative Commitment
Sapience Analytics complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Sapience Analytics has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Sapience Analytics has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Cookie Policy
This is the Cookie Policy for Sapience, accessible from https://sapienceanalytics.com/
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
What Are Cookies?
Cookies are small bits of data (information) stored as plain text files on a user’s computer through the website browser. Cookies are also called HTTP Cookies because they can be transmitted only through HTTP.
Cookies are necessary so that most websites work properly. A basic website can function without serving cookies, but most websites need some cookies stored on the user’s computer so that the website remembers the user’s language preference and other preferences.
Cookies are created and stored on the user’s computer when the user’s browser loads a particular website. The website sends information to the browser which then creates a text file, known as a “cookie”. Every time the user goes back to the same website, the browser retrieves and sends this “cookie” file to the website.
Types of Cookies
There are multiple types or categories of cookies:
- Session Cookies
Session Cookies are temporary cookies stored in the user’s browser memory just until the browser is closed. When the browser is closed, these cookies are deleted. - Persistent Cookies
Persistent Cookies are cookies that have no expiration.
How to Disable Cookies
How to Disable Cookies on Chrome
To disable cookies on Chrome, please follow these instructions:
- Open Chrome
- Click More and then click Settings
- Click Advanced
- Click Site Settings under the “Privacy and Settings” tab
- Click Cookies
How to Disable Cookies on Safari
To disable cookies on Safari, please follow these instructions:
- Open Safari
- Click the Safari Menu and then click Preferences
- Click on the Privacy tab
- Choose Block cookies so that you can block cookies
How to Disable Cookies on Edge
To disable cookies on Edge, please follow these instructions:
- Open Microsoft Edge
- Click the More menu and then click Settings
- Click View Advanced Settings
- Click the Cookies item
- Select Block All Cookies
How to Disable Cookies on Opera
To disable cookies on Firefox, please follow these instructions:
- Open Opera
- Click the Open Menu and go to Settings
- Click Preferences
- Select the Advanced tab
- Select “Never accept cookies” at the “Cookies” item
How to Disable Cookies on Safari mobile
To disable cookies on Firefox, please follow these instructions:
- Open Safari
- Click the Open Menu and go to Settings
- Click Preferences
- Select the Advanced tab
- Select “Never accept cookies” at the “Cookies” item
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
- Account related cookies – If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterward to remember your site preferences when logged out.
- Login related cookies – We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
- Site preferences cookies – In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
Third-Party Cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
More Information
If you are still looking for more information, please contact us at https://sapienceanalytics.com/contact-us/
Necessary Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensure basic functionalities and security features of the website. These cookies do not store any personal information.
Non-Necessary
Any cookie that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.