FROM VISIBILITY TO VALUE: Harnessing Workforce Data to Drive Productivity, Efficiency, and AI-Readiness?
Enterprises today are navigating profound change. Hybrid and remote work, rapid digitalization, and rising regulatory demands have redefined how organizations operate. Leadership teams are under pressure to scale generative and agentic AI responsibly, ensuring compliance and measurable value, yet uncertainty remains on where to start, which use cases to prioritize, and how to ensure safety.
In this viewpoint, we examine how Workforce Intelligence (WFI) is evolving in response to enterprise needs. We provide a framework to understand the types of data that matter most, how analytics can be turned into actionable insights, and the steps organizations can take to realize measurable outcomes.