Banking & Financial Services
Audit and Compliance Readiness
Leverage Sapience’s advanced workforce analytics to proactively identify and address control gaps, policy deviations, and inefficiencies within banking operations. With real-time, audit-ready data across systems, applications, and workflows, banks can accelerate detection of unapproved access, non-compliant activity, or risk-prone behaviors, helping ensure regulatory alignment and enhancing compliance task tracking.
Improve Your Bottom Line
Sapience provides real-time operational visibility to reduce teller idle time, increase FTE productivity, and optimize both branch and contractor performance. Identify automation opportunities across front- and back-office workflows while conducting detailed cost-to-serve analysis, empowering data-driven decisions that enhance margin and profitability.
Data-Driven Workforce Planning
Make informed workforce planning decisions with Sapience’s banking-specific analytics. Align staffing levels to customer demand, reduce overstaffing and underutilization, and balance workloads across teams. Our platform helps drive operational alignment by optimizing retail banking employee productivity and reducing friction in high-touch processes.
Reduce Workforce Burnout, Increase Retention
Modern banks recognize the value of workforce sustainability. Sapience identifies early indicators of burnout by providing visibility into workload patterns and time allocation. Empower employees with personal activity insights while enabling managers to rebalance workload distribution—improving employee engagement and retention across high-performing teams.
Measurable ROI
Quantify the ROI of your human capital and technology investments. Sapience boosts daily productivity by 1–2 hours per FTE, often identifies 30% overbilling among contingent staff, and surfaces underutilized systems and talent. Our near-real-time transparency ensures every dollar spent improves workforce efficiency and business impact.
Financial Services
Cost Savings and Efficiency
Sapience automates the collection of workflow data to reduce administrative overhead and improve operational throughput across hedge funds, insurers, and asset management firms. Analyze claims processing cycles, identify process friction points, and streamline manual back-office operations for significant cost savings.
Resource Allocation and Utilization
Our platform equips leaders with time allocation data to improve resource utilization across investment teams, underwriting, and compliance functions. Focus high-value talent on revenue-generating work by minimizing time lost to repetitive or low-impact tasks, all while improving transparency for fund managers and department heads.
Secure and Private
Sapience is SOC-2 certified and e-Privacy compliant, with robust role-based access controls that protect sensitive data. Whether across trading desks or compliance departments, Sapience ensures visibility for the right stakeholders without compromising confidentiality or employee trust.
Irrefutable and Reliable Data
Equip your organization with audit-ready, regulation-compliant workforce data. Sapience’s passive, automatic capture eliminates manual tracking errors, ensuring data integrity during internal audits, regulatory reviews, or investor due diligence—supporting accountability and operational excellence.