Leading U.S. Bank Saves $6.8 Million In Outsourcing Costs With Sapience
Outsourcing is an ideal strategy for companies to increase output without expanding their permanent workforce—but if you’re not on site to manage the work, it’s tough to know if you’re getting what you paid for. Our client, a top 10 U.S. commercial bank, did not have visibility into the daily effort of its external labor. […]
Major U.S. Bank Uses Workforce Analytics as a Source of Truth for Remote Workers
Even before COVID made remote work a global trend, one of the largest banks in the U.S. rolled out work-from-home and hybrid options to provide more flexibility to its workforce. But without visibility into employees’ work days, our client had no way of knowing if remote employees’ efforts were consistent with in-office employees. To achieve […]