Workflow DNA™
Modern Work Happens Between Systems
Modern enterprise work no longer happens inside a single system or defined process.
It happens:
• Between Applications
• Across Teams
• Through Digital Coordination
• Across Collaboration Platforms
• Within AI-Assisted Workflows
As organizations invest in AI, automation, and digital transformation, work increasingly occurs between systems—where it cannot be effectively captured, measured, or improved by traditional tools.
Where Traditional Process and Task Mining Fall Short
Most enterprises rely on tools such as:
• Process Mining Platforms
• Task Mining Tools
These technologies attempt to reconstruct workflows using:
• System Event Logs
• Desktop Recordings
• Interaction Tracking
But they were built for an earlier era of work.
As a result:
• Traditional Approaches Miss 60–75% Of Enterprise Work Activity
• Coordination And Cross-System Execution Are Not Fully Captured
• Intelligence Is Fragmented And Incomplete
• Implementation Requires Significant Time And Resources
Modern work is dynamic, distributed, and AI-enabled—requiring a new approach.
Introducing Workflow DNA™
Workflow DNA™ delivers a complete form of digital interaction intelligence.
It captures the structure of work—how systems, people, workflows, and AI interact to produce outcomes.
Delivered through SapienceIQ, Workflow DNA provides a continuous measurement layer that connects:
• Systems
• People
• Workflows
• AI-Driven Activity
Into a unified model of enterprise execution.
What You See
How Work Actually Happens
Visualize Real Workflows Across Applications, Teams, And Geographies
Where Capacity Is Consumed
Measure Time, Effort, And Attention Across Workflows And Identify Bottlenecks And Fragmentation
Where AI And Automation Should Be Applied
Identify Repetitive Work, High-Effort Tasks, And Cross-System Coordination
How Work Changes Over Time
Track Workflow Evolution As AI, Automation, And Systems Are Deployed
Use Cases
AI Transformation Monitoring
Measure How AI Changes Workflows, Productivity, And Capacity
Automation Opportunity Discovery
Identify High-Value Opportunities Across Real Work Patterns
Global Operations Optimization
Understand Execution Across Distributed Teams
Operational Standardization
Identify And Scale Best-Performing Workflows
Continuous Process Improvement
Replace Static Process Mapping With Continuous Intelligence
How Workflow DNA™ Is Different
Traditional platforms provide partial visibility into enterprise work.
Process Mining Platforms
• Capture System Transactions
• Miss Human Coordination And Cross-System Work
• Limited To Structured Workflows
Task Mining Platforms
• Capture Desktop Interactions
• Focus On Task Reconstruction
• Require Significant Setup And Maintenance
Workflow DNA™
• Captures Cross-Application Workflows
• Provides Enterprise Workforce Visibility
• Measures Workforce Capacity
• Reveals AI Impact
• Delivers Continuous Intelligence At Scale
The Sapience Advantage
Sapience uniquely combines:
• Digital Work Signals
• Workforce Intelligence
• AI Capacity Measurement
• Operational Analytics
Unlike traditional platforms:
• No Heavy Modeling
• No Complex Reconstruction
• No High Administrative Overhead
Sapience delivers continuous intelligence with enterprise-scale efficiency.
Outcomes Delivered
Organizations using Workflow DNA achieve measurable impact:
Complete Digital Interaction Visibility
Understand How Work Flows Across Systems, Teams, And Geographies
Automation Acceleration
Identify And Prioritize High-Value Automation Opportunities
AI Capacity Capture
Quantify Capacity Created By AI—Often 1–2 Hours Per Employee Per Day
Execution Optimization
Reduce Friction, Improve Throughput, And Scale Best Practices
Built on the SapienceIQ Platform
Workflow DNA is powered by SapienceIQ:
• Captures Digital Work Signals Across The Workforce
• Transforms Activity Into Workforce Intelligence
• Applies AI To Identify Patterns And Opportunities
• Delivers Role-Based Insights Across The Enterprise
All delivered through a privacy-first, low-overhead architecture designed for enterprise scale.
See the Work Between Your Systems
Workflow DNA™ reveals the hidden operational patterns that drive performance.
SapienceIQ transforms digital work signals into a complete model of enterprise execution—enabling organizations to understand how work actually happens and optimize it at scale.