Professional Services
Boost productivity, improve utilization, and protect margins across billable teams.
THE CHALLENGE
In consulting, accounting, legal, and other professional services firms, your people are your product. Yet tracking how work happens — and ensuring it aligns with client value — is harder than ever.
THE SOLUTION
Sapience gives leaders real-time workforce insights to optimize billable hours, reduce attrition, and unlock cost savings across projects, practices, and teams.
The Workforce Visibility Platform Built for Professional Services
Sapience delivers the data you need to manage a high-performance, client-focused workforce. With actionable visibility into how time is spent, who’s at capacity, and where value is created, your firm can
TRACK BILLABLE VS. NON-BILLABLE HOURS AUTOMATICALLY AND ACCURATELY
ANALYZE PROJECT PROFITABILITY BASED ON REAL WORK PATTERNS AND DELIVERY EFFORT
IMPROVE EMPLOYEE UTILIZATION ACROSS HYBRID, IN-OFFICE, AND REMOTE TEAMS
SUPPORT STAFFING FORECASTING WITH REAL-TIME CAPACITY DATA
MONITOR WORKFORCE ENGAGEMENT AND REDUCE BURNOUT BEFORE IT IMPACTS OUTCOMES
KEY USE CASES FOR SERVICES FIRMS
Billable vs. Non-Billable Hours Tracking
Understand how time is actually spent across client work, internal initiatives, compliance, and admin — without manual timesheets. Support better billing hygiene and resource ROI.
Project Profitability Analytics
Correlate actual engagement time with client outcomes. Identify scope creep, underperforming engagements, and opportunities for margin improvement in real time.
Employee Utilization in Consulting Firms
See who is at or near capacity — and who’s underutilized — so you can better allocate teams, reduce idle time, and manage workload balance across functions.
Workforce Forecasting & Capacity Planning
Plan ahead with accurate data on availability and demand. Allocate the right staff to the right projects at the right time to meet deadlines and control cost.
Retention, Burnout, and Risk Insights
Get early warning signs of overwork, disengagement, or potential attrition. Sapience helps you support employee well-being while maintaining delivery excellence.