Privacy and Security
Security and privacy are a priority in everything Sapience does. The Sapience platform is SOC-2 compliant (NIST-based controls) and has received an e-Privacy certification that ensures compliance with EU privacy laws.
What We Collect
Our solution collects active window metadata, including an application’s name and version, URL (top-level domain, and window title only), and time-stamped physical device interactions, (including keyboard and mouse engagement).
Privacy First
Our data collector uses TLS 1.2 protocol. Each client’s data is stored in its own encrypted database in a dedicated Microsoft Azure US-based tenant.
Sapience utilizes a role-based permission model. By default, managers can only access data from users in their reporting organization and users can only see their own personal data. Access to reports is limited to individuals who have been allotted credentials.
What We Don’t Collect
Sapience DOES NOT collect any of the following:
- User credentials;
- Personally identifiable information (PII);
- Screen-scraping information;
- Screenshots;
- Individual keystrokes;
- Mouse click data;
- Camera captures;
- Video captures.
Sapience DOES NOT sell nor make available any client data to any individual, company or third-party.
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Valuable Insights
When you’re seeking greater insight into your business, Sapience Analytics is your ideal solution. Our platform is designed to help you see into your business like never before, allowing you to make more informed and data-driven decisions.
Privacy-First
We know how important it is to preserve employee and stakeholder privacy. That’s why we’ve built our platform with a privacy-first mindset that firewalls personal and work data. Privacy is our default setting.
Multi-Departmental
The Sapience platform is designed to be used across departments and functions. While someone in finance might find it valuable to determine how to optimize spend, someone in your HR department will use Sapience to identify and solve for burnout. You can use Sapience nearly anywhere across the enterprise.
Full Integration
The Sapience platform was designed to integrate directly into the services and applications you use each day. Whether it’s ERP software or enterprise management platforms, Sapience can feed data to the software you use each day.