“Clients often question the accuracy of the information they receive from vendors. Sapience for vendor solution provides real-time visibility into daily work, bringing unprecedented transparency and accountability to outsourcing arrangements — and enabling smart enterprises to maximize potential.”– Marty Mooney, CFO, Sapience Analytics
“Clients often question the accuracy of the information they receive from vendors. Sapience for vendor solution provides real-time visibility into daily work, bringing unprecedented transparency and accountability to outsourcing arrangements — and enabling smart enterprises to maximize potential.”
– Marty Mooney, CFO, Sapience Analytics
With authenticity of manual reports collated from disparate tools, decreasing transparency and trust in the engagement
Drive greater integration between IT and business strategy to improve responsiveness from IT vendors
Empower IT strategist with data-driven SLAs and metrics to auto-manage engagement and establishing global standards
Drive agile governance, information risk and compliance for the IT Vendor Management Office
Sapience’s non-intrusive solutions automatically captures data from wherever vendors do work. Sapience easily integrates with time and attendance systems, project management tools, CRMs and other enterprise tools. Just as importantly, it eliminates the need for manual error-prone administrative reporting and timesheets.
Sapience makes it simple to see how vendor resources use their time and how globally distributed teams are progressing toward goals. Objective reports based on real-time insights and alerts are now all available at all times — you will know where things are with just a glance.
Continuous review and feedback are at the heart of driving performance. Sapience data enables engaging conversations with vendors about their performance and goals for improvement. Collaborating on goals and improving performance backed by data has never been this easy.
Sapience’s digital solutions propel your outsourcing governance into the future of work. Automating timesheets, data collection and administrative reporting frees up valuable time and allows your governance teams to focus on meeting goals and improving engagement instead.
The Sapience outsourcing governance solution provides the data and visibility you need to establish a culture of collaboration, co-ownership and value creation. You can now create new SLAs, metrics and programs to align the efforts of your outsourcing vendors with results that matter to your business.
Clear visibility into IT contingent workers’ habits and comparisons.
Executives can view powerful reports with insights into side by side high-level utilization comparison between the FTE and Contractors. Detail comparison of utilization which shows the utilization of each vendor. Executives can make data-driven decisions using the weekly opportunity, daily trends including activity analytics for making informed decisions on workload allocation and staffing decisions.
Insights into your IT Vendor teams’ work habits, automatically.
IT/Vendor Manager Dashboard helps vendor management office Managers and IT managers to view KPIs, metrics, and other key data points relevant to an outsourced IT vendor. This makes visibility into individual vendors as well as individual contingent workers on their weekly opportunity, daily trends, workload allocation and app utilization.
Drive IT vendor strategy with insights into vendor performance.
Dashboard shows IT Vendor utilization and contingent worker patterns across functions, work groups, teams, and locations. CIO and Chief Procurement Officer can view vendor topology to compare and contrast effectiveness across geographies and locations and to provide recommendations for location workforce investment strategies as well.
Major regional bank saves $12M in costs with Sapience
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Global KPO increased work output by 40% within 6 months of Sapience roll-out
Global financial company saves $10M within 6 months of Sapience deployment
Global IT enterprise increased time on core activities by 30% with Sapience
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