Sapience Vue
Solution

IT Outsourcing Governance

Optimize Contingent Labor headcount and spend, in the new normal of distributed and displaced contingent workforce by getting a clear window into the daily work activities of vendor located globally.

“Clients often question the accuracy of the information they receive from vendors. Sapience for vendor solution provides real-time visibility into daily work, bringing unprecedented transparency and accountability to outsourcing arrangements — and enabling smart enterprises to maximize potential.”
– Marty Mooney, CFO, Sapience Analytics

Every day, CIO, CPO, Vendor Managers struggle to

With authenticity of manual reports collated from disparate tools, decreasing transparency and trust
in the engagement

Drive greater integration between IT and
business strategy to
improve responsiveness
from IT vendors

Empower IT strategist with data-driven SLAs and metrics to auto-manage engagement and establishing global standards

Drive agile governance, information risk and compliance for
the IT Vendor
Management Office

Increase Value from IT Outsourcing Engagements

Automate Data Capture And Reporting

Sapience’s non-intrusive solutions automatically captures data from wherever vendors do work. Sapience easily integrates with time and attendance systems, project management tools, CRMs and other enterprise tools. Just as importantly, it eliminates the need for manual error-prone administrative reporting and timesheets.

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See and Understand Work Patterns by Teams

Sapience makes it simple to see how vendor resources use their time and how globally distributed teams are progressing toward goals. Objective reports based on real-time insights and alerts are now all available at all times — you will know where things are
with just a glance.

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Drive Vendor Performance

Continuous review and feedback are at the heart of driving performance. Sapience data enables engaging conversations with vendors about their performance and goals for improvement. Collaborating on goals and improving performance backed
by data has never been this easy.

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Create an Agile Governance Process

Sapience’s digital solutions propel your outsourcing governance into the future of work. Automating timesheets, data collection and administrative reporting frees up valuable time and
allows your governance teams to focus on meeting goals and improving engagement instead.

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Sapience Vue IT Contingent Worker Productivity & Analytics Visibility for All

The Sapience outsourcing governance solution provides the data and visibility you need to establish a culture of collaboration, co-ownership and value creation. You can now create new SLAs, metrics and programs to align the efforts of your outsourcing vendors with results that matter to your business.

Sapience Vue Offerings

LOB / P&L OWNER VUE

Clear visibility into IT contingent workers’ habits and comparisons.

Executives can view powerful reports with insights into side by side high-level utilization comparison between the FTE and Contractors. Detail comparison of utilization which shows the utilization of each vendor. Executives can make data-driven decisions using the weekly opportunity, daily trends including activity analytics for making informed decisions on workload allocation and staffing decisions.

IT / VENDOR MANAGER VUE

Insights into your IT Vendor teams’ work habits, automatically.

IT/Vendor Manager Dashboard helps vendor management office Managers and IT managers to view KPIs, metrics, and other key data points relevant to an outsourced IT vendor. This makes visibility into individual vendors as well as individual contingent workers on their weekly opportunity, daily trends, workload allocation and app utilization.

CIO / CPO VUE

Drive IT vendor strategy with insights into vendor performance.

Dashboard shows IT Vendor utilization and contingent worker patterns across functions, work groups, teams, and locations. CIO and Chief Procurement Officer can view vendor topology to compare and contrast effectiveness across geographies and locations and to provide recommendations for location workforce investment strategies as well.