Worldwide, businesses spent $352 billion (USD) on enterprise software in 2017. If your company is paying a monthly or annual fee for software as a service (SaaS) or desktop applications, on a per-user basis, it makes sense to buy only those licenses you truly need. Sapience for software asset management identifies which members of your company are using specific software services. Some software providers structure fees based on how often software is accessed, and which features are used—so Sapience gathers this data as well. With our IT asset management tools, you can easily see how much time employees spend in each program, making it easier to plan for and control software costs.
total cost of unused software in the US1
of software is unused. Sapience for software asset management can identify unused software and eliminate waste. 2
enterprise software waste in the US alone—money that could be saved with software audit tools. 3
See exactly which employees used each software program, and when. Sapience for software asset management gathers access data automatically, on a per-employee basis, making it easy to determine user counts per program.
Our software asset management tools collect data every time users access software, including date and time of access, and length of session.
Access detailed software asset management reports on demand, and search by date, week, month, employee, and more.
Limit spending to only those users who access key software on a regular basis, and get accurate usage data to plan for future software spending, with our application usage monitoring solution. IT asset management tools can save your company thousands.
Finance
As a global financial services company with more than $20 billion in revenue, our client was experienced in generating value—but when it came to their IT outsourcing arrangements, they weren’t sure they were getting the best deal.
In the Knowledge Process Outsourcing (KPO) world, competition is increasing. Customers are beginning to demand higher quality and increased value. Our client, a trusted IT outsourcing partner for organizations located around the world, had reached a plateau in productivity. They turned to Sapience to improve their value proposition to customers, increase productivity and gain a competitive edge.
A globally recognized IT outsourcing and consulting giant, our client is among India’s top 5 IT companies. However, for the past three years, they were experiencing a steady revenue decline. The IT firm consulted Sapience to help increase productivity with employee productivity analysis, lower operating costs, and increase profitability.
Our client, a very large and successful IT outsourcing provider, has operations in over 40 countries, with nearly 8,000 employees—but despite high company growth, employee productivity was shrinking. Facing customer demands for stiffer SLAs and increased pressure on billing rates in a highly competitive market, our client needed a vendor management software solution that could improve productivity from their teams, while continuing to provide the highest quality service.
Our client, a leading regional bank, wanted to assess the productivity and efficiency of its IT outsourcing partners using Sapience vendor management software. In order to be successful, they understood the need to ensure they are getting the best return on their IT outsourcing investment. What we found surprised them.
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