Employees who are engaged in their work are more productive and satisfied—and the companies they work for are more successful. Of course, for disengaged employees, the opposite is true. In today’s age of digital distractions, it’s easier than ever for employees to become disengaged, reducing people productivity, profitability, and career satisfaction. Employee engagement programs are aimed at solving the problem, but true engagement happens only when employee and company goals are aligned. Sapience makes it easier and less expensive to measure employee engagement, with a proactive approach.
Sapience allows organizations to measure employee engagement continually throughout the year, so management can analyze the cause of problems, set benchmarks for improvement, and recognize progress. Sapience also empowers employers to offer work from home options by giving them real-time visibility into day-to-day performance. Armed with measurable employee engagement data and IT asset management tools, employers can better understand how effective work from home arrangements are. Whether employees are on or offsite, it’s easier to measure and raise engagement and improve productivity in the workplace with Sapience.
workers feel distracted on the job. 1
of U.S. workers feel engaged in their work. 2
annual cost of lost productivity in the U.S., due to disengaged employees. 3
Employee engagement programs don’t have to be time-consuming. Eliminate the monotonous task of completing manual employee engagement surveys and reports. Sapience captures actual data about how employees spend their time, uses it to create employee engagement reports, and captures employee feedback automatically.
Sapience automatically tracks employee activity to determine how engaged employees are. When employees are engaged, they spend adequate amounts of time in productive activities, creating value for the company. When they are not engaged, they may take more frequent breaks, spend more time on nonproductive work and contribute less value to the company.
Employee engagement surveys are usually given only once or twice a year. Sapience tracks employee engagement data daily, for ongoing measurement and continuous improvement.
With Sapience, you get an actual report of time spent at work, including work patterns and employee productivity across your entire team, from any location. Now, you can manage your team’s effort and output effectively, even when they’re working from home.
Knowledge is power. When employees understand how they spend their time, they can conduct self-assessments and use the information to improve their performance.
Employees learn more—and perform better—when they are having fun. Sapience’s gamification tool focuses on improving employee engagement through customized games. Managers can set challenges or host team contests, with results aimed at achieving business goals. Gamification adds healthy competition to your employee engagement programs, fueling a desire to be the best, and facilitating simple but effective goal-setting.
As a global financial services company with more than $20 billion in revenue, our client was experienced in generating value—but when it came to their IT outsourcing arrangements, they weren’t sure they were getting the best deal.
In the Knowledge Process Outsourcing (KPO) world, competition is increasing. Customers are beginning to demand higher quality and increased value. Our client, a trusted IT outsourcing partner for organizations located around the world, had reached a plateau in productivity. They turned to Sapience to improve their value proposition to customers, increase productivity and gain a competitive edge.
A globally recognized IT outsourcing and consulting giant, our client is among India’s top 5 IT companies. However, for the past three years, they were experiencing a steady revenue decline. The IT firm consulted Sapience to help increase productivity with employee productivity analysis, lower operating costs, and increase profitability.
Our client, a very large and successful IT outsourcing provider, has operations in over 40 countries, with nearly 8,000 employees—but despite high company growth, employee productivity was shrinking. Facing customer demands for stiffer SLAs and increased pressure on billing rates in a highly competitive market, our client needed a vendor management software solution that could improve productivity from their teams, while continuing to provide the highest quality service.
Our client, a leading regional bank, wanted to assess the productivity and efficiency of its IT outsourcing partners using Sapience vendor management software. In order to be successful, they understood the need to ensure they are getting the best return on their IT outsourcing investment. What we found surprised them.
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