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Press Release | 02.14.2019

Sapience Analytics’ CEO to Speak on Strategies to Unleash New Value from Outsourcing Governance at IAOP Outsourcing World Summit 19

Sapience Analytics’ Brad Killinger will join First Data’s Corp.’s Matthew Figurski to share expertise in implementing an automated data-driven outsourcing governance practice, and the evolving governance landscape in a keynote panel

PLANO, Texas – February 14, 2019 – Sapience Analytics, the market leader in the rapidly growing People Analytics segment, today announced Sapience CEO Brad Killinger will be a featured speaker at the forthcoming IAOP Outsourcing World Summit (OWS) 19, taking place Feb. 17-20, at the Marriott World Center in Orlando, Fla.

Attracting attendees from more than 40 countries worldwide, the International Association of Outsourcing Professionals’ Outsourcing World Summit is the largest gathering of professionals working in collaborative partnerships such as global business services, shared services and outsourcing.

A leading provider of technology to help organizations optimize outsourcing governance, Sapience Analytics is a key sponsor of the event, and an IAOP global partner. Attendees are invited to visit Sapience at Booth 63 and 64, where the company will be demonstrating its outsourcing governance solution, currently used by major global enterprises to transform their outsourcing engagements for improved business outcomes.

Killinger will join Matthew Figurski, senior vice president of First Data Corporation, for a breakout session focused on challenges faced in governing outsourcing engagements; and how an automated data-driven approach can solve these challenges and build an effective governance practice. Discussion will focus on how Figurski and his team used this data-driven approach to transform their governance practice to drive increased value from outsourcing engagements, as well as the pitfalls to avoid when setting up a governance practice.

The breakout session titled, “Fireside Chat – How to Build an Automated Data-Driven Outsourcing Governance Practice that Delivers Results,” will take place Tuesday, Feb. 19 at 3:45 p.m.

Killinger and Figurski also will participate in a keynote panel titled, “Evolving Governance Landscape: Keeping Pace with Trends and Regulation.” The panel, moderated by John Bree, senior vice president and partner at NeoGroup, will take place Tuesday, Feb. 19 at 4:45 pm.

With trends, challenges, confusion, subjectivity of new laws and associated fines, companies are now questioning if they have a business case to innovate. Are data privacy laws such as GDPR killing innovation? With innovation, do companies take greater risks, and subject themselves to greater fines and reputational impacts? Panelists will take questions from the audience and provide guidance on meeting the dual business imperatives of innovation and regulation.

About Sapience Analytics

From outsourcing governance, lean management and process automation to productivity improvement and employee engagement, Sapience provides the most advanced enterprise-level people analytics solution for customers seeking to move from manual self-reporting to actual data. With automated work pattern reporting and real-time analytics, Sapience delivers unprecedented visibility into how people work with actionable insights to better manage cost and performance across teams and organizations, and guide in-office and remote workforce deployment strategies. Fully-compliant with privacy standards and seamlessly integrated with ease and flexibility, Sapience’s solutions are fundamentally changing the way companies grow and operate and shaping the future of business. Visit us at

Media Contact

Erin Lutz

Lutz Public Relations & Marketing (for Sapience Analytics)