Improve Performance of Managed Service Providers (MSPs)

Improve Performance of Managed Service Providers (MSPs)

Create value-driven SLAs with an automated MSP solution.

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Managed Service Providers (MSPs)

Are your MSPs living up to their expectations?

Sapience provides real-time visibility into daily work, bringing unprecedented transparency and accountability to MSP arrangements.

Capture performance data, in real time, on how well (or not well) your outsourced providers are delivering on SLAs. 

See with a clear lens on daily work-related activities making it easier to measure progress, set goals, and drive performance improvement with your MSPs.

Real results from enterprise clients

Most clients reduce outsourcing costs by at least 20% within a quarter. Other wins include:

  • Global financial company saves $10M within six months of Sapience deployment
  • Global IT outsourcing firm sees 30% productivity improvement within nine months
  • Global KPO increased work output by 40% within six months of Sapience roll-out

Automate vendor management 

Are your vendors and contingent workforce living up to their expectations?

Capture performance data, in real time, on how well (or not well) your outsourced providers are delivering. Set clear and meaningful goals with your vendors.

Maximize outsourcing value and minimize costs: Sapience’s vendor management solution provides real-time visibility into daily work, bringing unprecedented transparency and accountability to outsourcing arrangements.

Transform your enterprise

“When we know better, we do better.”

To transform your business for success tomorrow, you must first understand how it’s truly doing today.

Know how your vendors and contingent workforce are performing using real data captured by their actual activities rather than data manually entered by humans.

Get the insights you need to set company-wide goals, optimize processes, and achieve company-wide transformation across the entire organization.

Trusted by

The key to transformational change

“We believe this integration is a perfect fit for every client looking for operations improvement and an accurate fact base to support their decisions.”

– A leading business transformation solutions provider.

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