Transforming Outsourcing Governance

Case Study

A global financial services company was facing challenges in the lack of visibility into vendor team operations and the predictability of vendor effort outcome. These lead to surprises in the cost and deliverables.

They deployed Sapience to benchmark their vendors and to gain insight to support vendor management teams.

$10M

saved within first 6 months of Sapience deployment

15%

increased in daily work effort from vendor teams

Reduced

the overhead of managing the engagement

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