Gartner Hype Cycle - Sapience

Sapience Cited in 2021 Gartner® Hype Cycle™ for the Digital Workplace


“The continuing effects of the pandemic highlight the criticality of the digital employee experience and how it shapes the future of work. Application leaders can use this Hype Cycle to promote workforce digital dexterity and align technology strategies with emerging talent and business needs.”

Sapience is thrilled to be mentioned in two of the categories in this Hype Cycle in Workplace Analytics and Employee Productivity Monitoring. More importantly, we believe that our mention in these trending topics is further confirmation that Sapience’s data analysis capabilities are timely and essential for today’s complex work environment. Our intelligent data solutions for your core or contingent workers help you to see what others cannot in being able to better manage your modern workforce, make data-driven decisions and optimize your supporting technology.


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Gartner Hype Cycle is a graphical representation of the life cycle stages a technology goes through from conception to maturity and widespread adoption. The Hype Cycle stages are often used as reference points in marketing and technology reporting. Your business can use the Hype Cycle to guide technology decisions in accordance with your level of comfort with risk. Each stage of the cycle is associated with its own risks and opportunities. The Hype Cycle identifies five overlapping stages in a technology’s life cycle: Innovation Trigger, Peak of Inflated Expectations, Trough of Disillusionment, Slope of Enlightenment, and Plateau of Productivity.

Gartner Hype Cycle give insights into the maturity, adoption, business impact and timing of innovation. Hype Cycles offer a snapshot of the relative market promotion and perceived value of innovations. They estimate when innovations and trends will reach maturity and provide actionable advice to help organizations decide when to adopt.

Gartner Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Hype Cycle are a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner, Hype Cycle for the Digital Workplace, 2021, By Matt Cain, Michael Woodbridge, 12 July 2021.